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Privacy Policy Ayté Agent

PRIVACY AND DATA POLICY AYTÉ AGENT IT Consultores S.A.S.

1. Introduction

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At Ayté, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our AI agent for tax consultations through Google Chat (hereinafter, "the Service").

 

2. Information We Collect.

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The data controller of your personal data is IT Consultores S.A.S., identified with NIT: 900.166.660-9, headquartered at Km 5 Av. Las Palmas, Carrera 28 # 17 - 452, Edificio Cortezza de Medellín, Website: www.ayte.co, PBX +57-604-332 43 57.

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2.1 Personal Information:

Contact Details: We may collect your name, email address, and other contact details when you communicate with us.

Usage Information: We collect information about how you use the Service, including the date and time of your inquiries, the type of inquiries made, and the responses provided.

 

2.2 Non-Personal Information:

 

Technical Data: We collect technical information such as IP address, browser type, operating system, and other technical information related to your access and use of the Service.

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3. Use of Information

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  • We use the information collected to:

  • Provide and improve the Service.

  • Respond to your inquiries and provide support.

  • Analyze the use of the Service to improve its functionality and performance.

  • Comply with our legal and regulatory obligations.

 

4. Sharing Your Information

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We will not share your personal information with third parties, except in the following circumstances:

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  • With Your Consent: We will share your information when we have your explicit consent to do so.

  • Service Providers: We may share information with service providers who help us operate and improve the Service.

  • Legal Compliance: We will share information if necessary to comply with the law, regulations, legal processes, or governmental requests.

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5. Information Security

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We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the Internet or storage system is completely secure, so we cannot guarantee absolute security.

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6. Data Retention

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We will retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

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7. Your Rights

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You have rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we have about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal information.

  • Deletion: You can request that we delete your personal information, subject to certain exceptions.

  • Restriction: You can request that we restrict the processing of your personal information under certain circumstances.

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8. Changes to this Privacy Policy

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We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

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9. Contact

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through www.ayte.co/contacto.

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